TouristOnline’s general terms for online booking of holiday
The general terms
and conditions below apply to all bookings via TouristOnline’s
online systems, including booking of holiday houses with extra services
Additionally to TouristOnline’s general
terms and conditions, the terms and conditions of the rental agency, as
listed under terms and conditions on the booking page, apply.
Any reservation or booking of
holiday houses, which is carried out through TouristOnline’s
online systems will, providing it is correctly completed, be confirmed
directly on the screen as well as by an instant email for you as the
consumer and to the rental agency.
This email is a
confirmation that the reserved house is at your disposal during the time
and at the price stated in the booking
not responsible for any fault or inconsistency, which should arise
following, hereunder any inconsistencies between the booking and your
email confirmation. This will be a direct matter between you and the
rental agency. Refer to the section DISCLAIMER AND MAXIMUM LIABILITY for
otherwise stated, any payment for the reservation is made directly to
the rental agency.
Any request or dispute regarding the
stay or regarding the payment of your stay in the holiday house is a
matter between yourself, as the consumer, and the rental agency in
question – it is not a matter for TouristOnline to be involved
CHANGES TO RESERVATIONS AND CANCELLATION OF
Cancellation of confirmed booking should be
done directly to the rental agency and in accordance with the terms
stated in the terms and conditions of the individual rental agency.
Changes to a confirmed reservation, such as an extended
stay, unfortunately cannot be made in the online system, but should be
handled as a cancellation of your original booking and a following
completion of a new booking. As long as this is carried out in
accordance with the terms and conditions of the rental agency, this
should be done without further costs.
All prices in the TouristOnline system are uploaded
directly from the booking systems of the rental agencies and will be
subsequently confirmed in an email from TouristOnline. Pending a final
confirmation from the rental agency, the prices stated in the
TouristOnline system must be regarded as indicative only. In rare and
exceptional cases, there will be a discrepancy between the price
confirmed by the rental agency and the price stated in the TouristOnline
system. In such cases, the price stated by the rental agency always
TouristOnline assumes no responsibility for
the accuracy of these prices, since they are set by the rental agencies
and are entered directly into the TouristOnline system. For more
information, please read the section DISCLAIMER AND MAXIMUM LIABILITY.
All other information within
TouristOnlines systems is updated with utmost care. TouristOnline is not
liable for any mistakes made in the process of uploading the
information. This includes mistakes and inconsistencies which may have
occurred during data transmission.
TouristOnline has made agreements with
holiday house operators to communicate key information including
relevant prices and availability. This information is controlled and
updated by the rental agencies themselves. Resulting from this,
TouristOnline cannot control the information or whether this is updated
correctly. Thus, TouristOnline can not be held responsible for any
inconsistencies within the information or whether the rental agencies or
owners act in accordance with the information provided. It is,
therefore, not possible to present a claim on TouristOnline regardless
of the nature or basis of such claim.
not responsible, and can therefore not be made liable, for any
interruptions, loss of transmission or break down on the internet or of
TouristOnline’s supplier regardless of the cause.
In the event that TouristOnline is liable for an incident, despite
disclamation of responsibility and liability, the liability is limited
to refunding, and the refund cannot exceed DKK 2,000.-
LEGISLATIVE AUTHORITY AND GOVERNING LAW
Any dispute in
relation to TouristOnline’s systems will be treated under Danish
commercial law or under the by TouristOnline selected governing