TouristOnline’s general terms for online booking of holiday houses
The general terms and conditions below apply to all bookings via TouristOnline’s online systems, including booking of holiday houses with extra services etc.
Additionally to TouristOnline’s general terms and conditions, the individual holiday house operator’s terms of sale, as listed under terms and conditions on the booking page, apply.
Any reservation or booking of holiday houses, which is carried out through TouristOnline’s online systems will, providing it is correctly completed, be confirmed directly on the screen as well as by an instant e-mail for you as the consumer and to the holiday house operator.
This e-mail is a confirmation that the reserved house is at your disposal during the time and at the price stated in the booking
TouristOnline is not responsible for any fault or inconsistency, which should arise following, hereunder any inconsistencies between the booking and your e-mail confirmation. This will be a direct matter between you and the holiday house operator. Refer to the section RESPONSIBILITY AND LIMITATION OF LIABILITY for further information.
Unless otherwise stated, any payment for the reservation is made directly to the holiday house operator.
Any request or dispute regarding the stay or regarding the payment of your stay in the holiday house is a matter between yourself, as the consumer, and the holiday house operator in question – it is not a matter for TouristOnline to be involved with.
CHANGES TO RESERVATIONS AND CANCELLATION OF RESERVATIONS
Cancellation of confirmed booking should be done directly to the holiday house operator and in accordance with the terms stated in the individual holiday house operator’s terms and conditions.
Changes to a confirmed reservation, such as an extended stay, unfortunately cannot be made in the online system, but should be handled as a cancellation of your original booking and a following completion of a new booking. As long as this is carried out in accordance with the holiday house operator’s own terms, this should be done without further costs.
All prices in TouristOnline’s online systems are updated directly by the holiday house operator and are the operator’s individual prices that are relevant at the time of the booking, and that are confirmed via e-mail.
TouristOnline is not responsible for the righteousness of the prices, because they are handled directly by the holiday house operator within TouristOnline’s system. Please refer to the section on DISCLAIMATION AND MAXIMUM LIABILITY for further information.
All other information within TouristOnlines systems is updated with utmost care. TouristOnline is not liable for any mistakes made in the process of uploading the information. This includes mistakes and inconsistencies which may have occurred during data transmission.
DISCLAIMATION AND MAXIMUM LIABILITY
TouristOnline has made agreements with holiday house operators to communicate key information including relevant prices and availability. This information is controlled and updated by the holiday house operator themselves. Resulting from this, TouristOnline cannot control the information or whether this is updated correctly. Thus, TouristOnline can not be held responsible for any inconsistencies within the information or whether the holiday house operators or owners act in accordance with the information provided. It is, therefore, not possible to present a claim on TouristOnline regardless of the nature or basis of such claim.
TouristOnline is not responsible, and can therefore not be made liable, for any interruptions, loss of transmission or break down on the internet or of TouristOnline’s supplier regardless of the cause.
In the event that TouristOnline is liable for an incident, despite disclamation of responsibility and liability, the liability is limited to refunding, and the refund cannot exceed DKK 2,000.-
LEGISLATIVE AUTHORITY AND GOVERNING LAW
Any dispute in relation to TouristOnline’s systems will be treated under Danish commercial law or under the by TouristOnline selected governing authority.